Smart Outsourcing from CRI

Smart Outsourcing with CRI

The Most Responsive IT and Website Support for NWA Businesses

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Are You Still Waiting For Great IT Service?

Welcome to Smart Outsourcing by CRI, a proactive IT and website service company.

Your business deserves better! We are a local Northwest Arkansas IT and website support company where reliability is the top priority. Smart Outsourcing by CRI has a single goal; To provide NWA with more responsive IT and website support than is currently available.


Most Responsive!

“Smart Outsourcing is having a tech partner who has responsiveness as their top success metric.”


Most Reliable!

Smart Outsourcing is when your IT & Website service partner answers your 3 a.m. calls … every time.


Most Proactive!

Smart Outsourcing is having a partner who is always communicating with you. Proactive.

Tired of Reps Who Are Tired of Customers?

Try a new level of IT and website service for your business

Tired of customer service reps who have ‘heard it all.’ At Smart Outsourcing by CRI unbelievable customer service is our top mission. We are a service company first and foremost. In fact, it’s our commitment to service that sets us apart.

What does great customer service look like? Having a local team of IT, website, and marketing professionals ready to proactively address your needs. We fail as a company if you experience long waits or unanswered inquiries when contacting us.


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Tired of Reps Who Are Tired of Customers?

Smart Outsourcing Reviews

Our customers love the way we treat them!

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John, An IT Company

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John, An IT Company

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John, An IT Company

Smart Outsourcing Reviews

Smart Outsourcing Services

Our service is customer service. Complete customer service is at the center of our business model. That means building a customer-focused culture where customer support is job #1.  Everyone at CRI is driven to work together to provide the perfect customer experience.

CRI also has a long track record of helping organizations with their IT compliance needs. A proactive IT compliance program can help you avoid fines and penalties, reduce risk to your reputation, and protect your customer’s data. Call today to discuss IT compliance.

IT Compliance Services

Create A Proactive IT Compliance Program

HIPAA Compliance Solutions
PCI DSS Compliance Solutions
GDPR & CCPA Compliance Solutions

IT Help Desk

  • Provide Tech Support
  • Track and Manage IT Issues
  • Resolve User Problems
  • Trouble Shoot Issues
  • Appointment Scheduling
  • Install and Maintain Software

IT Security

  • Assessments – Compliance
  • Configuration compliance
  • O365 Admin/Config
  • O365 Monitoring & Incident Response
  • Anti-Virus
  • Vulnerability Scans
  • Pen Testing
  • Remediation
  • MDM

Website Services

  • Domain Registration
  • Website Design
  • Website Hosting
  • SSL Certificate
  • Website Security
  • App Integrations
  • Website Maintenance
  • Auto Backups

Telecom Services

  • Flexible PBX Hosting
  • Unlimited Call Recording
  • Multi-Level Auto Attendant
  • Unified Communications
  • Unlimited Video Conferencing
  • Enhanced Call Blocking

Email Hosting

  • Custom emails
  • 10GB of storage per inbox
  • Anti-spam, virus, and phishing protection
  • Cloud storage syncs on all your devices

Digital Marketing

  • Social Media Management
  • Lead Generation Campaigns
  • Search Engine Optimization
  • Website Optimization

Get Your Free Employee IT Security
Awareness Training Kit

Your free Cyber Security Employee Awareness Kit contains everything you need to get your entire company involved in cyber security. Staff involvement is critical and this Cyber Security Awareness kit will keep cyber security top of mind at your office. Your kit includes.

  • 4 Monthly Cyber Security Employee Quizzes
  • Employee Awareness Posters/Signs
  • 3 Employee ‘Cyber Security Tip’ Awareness Emails
  • 3 ‘We Are Cyber Secure’ Social Graphics
Get Your Free Employee IT SecurityAwareness Training Kit

Why Choose Smart Outsourcing with CRI?

We started Smart Outsourcing with one goal, to provide NWA businesses with the most
reliable and responsive IT and Website services available.

♥ Extreme Customer Focus

A company culture dedicated to putting the customer’s needs first in every decision we make.

♥ 5-Star Customer Service

Our service reps are superstars! They not only have the answers, but they understand the questions.

♥ Max Responsiveness

We throw in a little technology and offer some self-service options, all done while staying human..

♥ Best Customer Communications

We hope you will forgive us for over-communicating with you. We can’t help it!

♥ Insane Reliability

We do this by brainwashing our employees and developing extreme proactive procedures.

♥  World-Class Dependability

Dependability = responding immediately + being accountable + following up

Let’s Get This Thing Started!

The first step to get the IT and website customer service your business needs starts here

I would like more information about Smart Outsourcing with CRI