Smart Outsourcing with CRI
The Most Responsive IT and Website Support for NWA Businesses
Are You Still Waiting For Great IT Service?
Welcome to Smart Outsourcing by CRI, a proactive IT and website service company.
Your business deserves better! We are a local Northwest Arkansas IT and website support company where reliability is the top priority. Smart Outsourcing by CRI has a single goal; To provide NWA with more responsive IT and website support than is currently available.
1
Most Responsive!
“Smart Outsourcing is having a tech partner who has responsiveness as their top success metric.”
2
Most Reliable!
“Smart Outsourcing is when your IT & Website service partner answers your 3 a.m. calls … every time.“
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Most Proactive!
“Smart Outsourcing is having a partner who is always communicating with you. Proactive.“
Tired of Reps Who Are Tired of Customers?
Try a new level of IT and website service for your business
Tired of customer service reps who have ‘heard it all.’ At Smart Outsourcing by CRI unbelievable customer service is our top mission. We are a service company first and foremost. In fact, it’s our commitment to service that sets us apart.
What does great customer service look like? Having a local team of IT, website, and marketing professionals ready to proactively address your needs. We fail as a company if you experience long waits or unanswered inquiries when contacting us.
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Smart Outsourcing Reviews
Our customers love the way we treat them!
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Smart Outsourcing Services
Our service is customer service. Complete customer service is at the center of our business model. That means building a customer-focused culture where customer support is job #1. Everyone at CRI is driven to work together to provide the perfect customer experience.
CRI also has a long track record of helping organizations with their IT compliance needs. A proactive IT compliance program can help you avoid fines and penalties, reduce risk to your reputation, and protect your customer’s data. Call today to discuss IT compliance.
IT Compliance Services
Create A Proactive IT Compliance Program
HIPAA Compliance Solutions
PCI DSS Compliance Solutions
GDPR & CCPA Compliance Solutions
IT Help Desk
- Provide Tech Support
- Track and Manage IT Issues
- Resolve User Problems
- Trouble Shoot Issues
- Appointment Scheduling
- Install and Maintain Software
IT Security
- Assessments – Compliance
- Configuration compliance
- O365 Admin/Config
- O365 Monitoring & Incident Response
- Anti-Virus
- Vulnerability Scans
- Pen Testing
- Remediation
- MDM
Website Services
- Domain Registration
- Website Design
- Website Hosting
- SSL Certificate
- Website Security
- App Integrations
- Website Maintenance
- Auto Backups
Telecom Services
- Flexible PBX Hosting
- Unlimited Call Recording
- Multi-Level Auto Attendant
- Unified Communications
- Unlimited Video Conferencing
- Enhanced Call Blocking
Email Hosting
- Custom emails You@YourCompany.com
- 10GB of storage per inbox
- Anti-spam, virus, and phishing protection
- Cloud storage syncs on all your devices
Digital Marketing
- Social Media Management
- Lead Generation Campaigns
- Search Engine Optimization
- Website Optimization
Get Your Free Employee IT Security
Awareness Training Kit
Your free Cyber Security Employee Awareness Kit contains everything you need to get your entire company involved in cyber security. Staff involvement is critical and this Cyber Security Awareness kit will keep cyber security top of mind at your office. Your kit includes.
- 4 Monthly Cyber Security Employee Quizzes
- Employee Awareness Posters/Signs
- 3 Employee ‘Cyber Security Tip’ Awareness Emails
- 3 ‘We Are Cyber Secure’ Social Graphics
Why Choose Smart Outsourcing with CRI?
We started Smart Outsourcing with one goal, to provide NWA businesses with the most
reliable and responsive IT and Website services available.
♥ Extreme Customer Focus
A company culture dedicated to putting the customer’s needs first in every decision we make.
♥ 5-Star Customer Service
Our service reps are superstars! They not only have the answers, but they understand the questions.
♥ Max Responsiveness
We throw in a little technology and offer some self-service options, all done while staying human..
♥ Best Customer Communications
We hope you will forgive us for over-communicating with you. We can’t help it!
♥ Insane Reliability
We do this by brainwashing our employees and developing extreme proactive procedures.
♥ World-Class Dependability
Dependability = responding immediately + being accountable + following up
Let’s Get This Thing Started!
The first step to get the IT and website customer service your business needs starts here
